Meet The Team
Meet the Team at Sapphire Crest Care Solutions
Choosing care is often as much about the people providing it as the service itself. At Sapphire Crest Care Solutions Ltd, our Shrewsbury-based team combines frontline care experience with operational, service-improvement and administrative expertise to help provide organised, person-centred support.
Our work is shaped by compassion, dignity, clear communication and respect for each person's individual needs. From care planning and service improvement to documentation and day-to-day coordination, every member of the team has a distinct responsibility in helping Sapphire Crest Care provide safe, reliable and thoughtful support.
The People Behind Sapphire Crest Care Solutions
Sapphire Crest Care Solutions was founded from first-hand experience of supporting vulnerable adults and young people.
That experience continues to shape how the organisation approaches home care: taking time to understand a person's routines, preferences, circumstances and goals rather than applying the same solution to everyone.
Behind the care itself is a team responsible for leadership, service improvement, documentation, communication and operational standards. Together, these roles help ensure families have clear points of contact and that the organisation has the systems needed to support consistent care.
Our approach is guided by values including compassion, dignity, independence, empowerment and quality.
Meet Our Team
Obafunso Victor Oladele — Founder & Director
As the Founder and Director of Sapphire Crest Care Solutions Ltd, I am passionate about making a positive difference in the lives of the people we support.
Originally from Nigeria, I have built my career in the United Kingdom, gaining valuable experience supporting both young people and adults with diverse care needs. My commitment to delivering compassionate, person-centred care led me to progress to the role of Senior Residential Support Worker, where I developed strong leadership skills and a deep understanding of what exceptional care truly means.
Sharing the same passion and vision for delivering outstanding care, my wife and I established Sapphire Crest Care Solutions Ltd. United by our commitment to compassion, dignity and excellence, we are dedicated to providing high-quality, person-centred care that empowers individuals to live with independence, confidence and respect. Together, we strive to build a trusted organisation where every person we support feels valued, safe and cared for as part of our extended family.
Outside of my professional role, I enjoy developing innovative business ideas and supporting initiatives that create lasting opportunities and positive change within communities.
Adesola Oladele — Health and Social Care Professional | Operations and Service Improvement
Adesola Oladele is an experienced health and social care professional with a strong background in frontline care, operations, compliance, customer service and service improvement.
She has several years of experience supporting vulnerable adults, including individuals living with dementia and those with complex care needs. Her work has included collaborating with nurses and multidisciplinary teams, improving documentation standards, supporting staff development and contributing to more efficient digital record-keeping systems.
Before moving into health and social care, Adesola built an extensive career in banking and financial services, where she developed expertise in client onboarding, regulatory compliance, risk management, complaint resolution and operational efficiency. Her achievements included helping to reduce onboarding times, improve customer retention, strengthen security practices and increase the adoption of alternative service channels.
Adesola holds a degree in Supply Chain and Logistics Management from Birmingham City University and a Level 3 qualification in Health and Social Care. Her combined experience enables her to bring both compassion and commercial awareness to her role at Sapphire Crest Care Solutions Ltd.
Her contribution supports Sapphire Crest’s commitment to safe, person-centred and well-governed services. Through her attention to detail, strong communication skills and focus on continuous improvement, Adesola helps strengthen operational systems, staff performance and the overall quality of service delivered to individuals, families and professional partners.
Ojo Israel Oluwadamilare — Administrative Coordinator
As the Administrative Coordinator at Sapphire Crest Care Solutions Ltd, I play an important role in ensuring the smooth day-to-day operation of the organisation. I am responsible for managing administrative tasks, organising company and staff documentation, maintaining accurate records, coordinating internal communications, supporting management and ensuring that important information is communicated to staff promptly and effectively.
I have developed strong experience in tender writing, business support and regulatory compliance. Throughout my career, I have assisted businesses with company registration, compliance requirements, business setup and growth strategies. I have also supported organisations with CQC and Ofsted registrations by preparing the documentation and administrative processes required to help them achieve and maintain compliance.
I take pride in being organised, dependable and proactive in everything I do. I genuinely enjoy preparing professional documentation, creating efficient administrative systems and providing the support that enables teams to work effectively. Knowing that my work contributes to the smooth running of the organisation and supports the delivery of high-quality care is both rewarding and fulfilling.
At Sapphire Crest Care Solutions Ltd, I am committed to maintaining high standards of professionalism, accuracy and confidentiality while providing reliable administrative support to management and staff.
Outside of work, I enjoy reading, listening to music and spending time in peaceful, comfortable surroundings. I believe that continuous learning, personal growth and a positive attitude are essential to personal and professional success.
How Our Team Supports Quality Care
Providing good care requires more than completing day-to-day tasks. It depends on clear communication, accurate records, reliable systems and people who understand the needs of the individuals being supported.
At Sapphire Crest Care Solutions, responsibilities across leadership, care operations and administration work together to support a person-centred approach.
Person-Centred Care Planning
Our approach begins with understanding each individual's needs, preferences, routines and circumstances before care begins.
Clear Communication
We maintain communication between the people receiving care, their families, staff and relevant healthcare professionals where appropriate.
Service Improvement
Care processes, documentation and working practices are reviewed and developed to support consistent standards and responsive care.
Organised Administration
Accurate documentation and internal communication help ensure important information is available to the people who need it.
Our Approach to Care
The Sapphire Crest Care team works around the principle that care should reflect the individual rather than forcing people into a standardised service.
Compassion
We aim to approach every person with empathy, patience and understanding.
Dignity
Personal choices, privacy and individual preferences should remain central to the care relationship.
Independence
Support should help people continue doing as much as possible for themselves while providing assistance where it is genuinely needed.
Empowerment
Our approach is intended to help individuals retain confidence, choice and control over their daily lives.
Quality
Clear processes, appropriate training, communication and continuous improvement all contribute to the standards we aim to maintain.
Frequently Asked Questions About Our Team
Who founded Sapphire Crest Care Solutions?
Sapphire Crest Care Solutions Ltd was founded by Obafunso Victor Oladele and his wife. Their experience within care and shared focus on compassionate, person-centred support influenced the creation of the organisation.
What experience does the Sapphire Crest Care team have?
The team brings experience across frontline health and social care, residential support, operations, service improvement, compliance and administration.
How does Sapphire Crest Care support consistent care?
The organisation uses personalised care planning, communication, documented processes, staff development and ongoing reviews to support consistent service delivery.
Who will I speak to when I contact Sapphire Crest Care?
Your enquiry will be handled by the Sapphire Crest Care team, who can gather information about the support required and explain the appropriate next steps.
Which areas does the team support?
Sapphire Crest Care’s primary local focus is Shrewsbury, with services also described across Shropshire and surrounding Midlands communities.
Contact the team directly to confirm whether care is currently available in a particular postcode.
Does Sapphire Crest Care support young people as well as adults?
Yes. Sapphire Crest Care’s service information includes support for adults, young people and young adults with a range of care, emotional, behavioural and developmental needs.
Speak to Our Team
Finding the right care starts with understanding the person who needs support.
If you are considering home care in Shrewsbury or would like to discuss another care service, speak with the Sapphire Crest Care Solutions team. We can listen to your circumstances, explain the next steps and help you understand the support that may be appropriate.
Sapphire Crest Care Solutions Ltd
109 Churncote, Stirchley
Shrewsbury
TF3 1YR
Call: 07488 342400
Email: info@sapphirecrestcare.co.uk